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Stop and Smell the Roses at Work
Meanness in the office can spread faster than the common cold

By Julie Davis
HealthDay Reporter

FRIDAY, April 21, 2017 (HealthDay News) -- Colds and the flu aren't the only things you can catch at work. Research shows that rudeness can be just as contagious, quickly infecting and eroding your work atmosphere.

Being overworked and rushed can leave people feeling as if they have little time for pleasantries. But even one perceived act of rudeness can set off a chain reaction of negative behavior.

Being the victim of rudeness apparently flips a switch in your mind that activates your own feelings of hostility. What's more, even people who aren't directly touched by an act of rudeness can also be affected if they witness it.

Everyone loses, including the company itself. Employee performance suffers because it's hard to be motivated to excel in an unhappy workplace. Rudeness can slowly eat away at a positive company culture.

Managers set the tone. That means:

  • Be aware of your behavior and how others might perceive you.
  • Focus fully on employees -- not your cellphone -- when talking to them one-on-one as well as in meetings.
  • Pay attention to employees' concerns.
  • Follow through on what you say you'll do.

However, everyone can be a leader when it comes to replacing rudeness with politeness. One easy action is called the 10-5 approach: When you see a co-worker within 10 feet of you, smile as you make eye contact. When one is within five feet, take the time to say hello.

More information

The Harvard Business Review offers insights into the cost of incivility at the office.

Copyright © 2017 HealthDay. All rights reserved. URL:http://consumer.healthday.com/Article.asp?AID=721503

Resources from HONselect: HONselect is the HON's medical search engine. It retrieves scientific articles, images, conferences and web sites on the selected subject.
Smell
Set (Psychology)
Behavior
Emotions
Hostility
The list of medical terms above are retrieved automatically from the article.

Disclaimer: The text presented on this page is not a substitute for professional medical advice. It is for your information only and may not represent your true individual medical situation. Do not hesitate to consult your healthcare provider if you have any questions or concerns. Do not use this information to diagnose or treat a health problem or disease without consulting a qualified healthcare professional.
Be advised that HealthDay articles are derived from various sources and may not reflect your own country regulations. The Health On the Net Foundation does not endorse opinions, products, or services that may appear in HealthDay articles.


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